Privacy Policy

Brahmaa Intelligence Pvt. Ltd. ("Brahmaa", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Please read this policy carefully. By using our Services, you consent to the practices described herein.

We collect information you provide directly:

• Account information: name, email address, organisation name
• Contact form submissions
• Billing and payment information (processed via secure third-party providers)
• Communications with our team

We collect information automatically:

• Usage data and interaction logs with our AI agents
• Device and browser information
• IP address and approximate location
• Cookies and similar tracking technologies

We use collected information to:

• Provide, operate, and improve our Services
• Process transactions and send related information
• Train and improve our AI agent models (using anonymised data only)
• Send service communications and product updates
• Respond to customer support requests
• Comply with legal obligations

Our AI agents (Hansa, Chitralekha, Vajra, Varuna) process business data on your behalf as a data processor. You remain the data controller for all personal data processed through our agents.

We implement appropriate technical and organisational measures to protect data processed by our agents. Agent-processed data is not used to train our models without explicit written consent.

We do not sell your personal data. We may share data with:

• Service providers who assist in operating our Services (under strict data processing agreements)
• Integration partners (e.g., Google, WhatsApp) when you connect these services
• Law enforcement or regulators when required by applicable law

We retain personal data for as long as necessary to provide our Services and fulfil the purposes outlined in this Policy. Account data is deleted within 90 days of account closure upon request.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to certain processing
• Data portability

To exercise these rights, contact us at hi@brahmaa.ai

We use cookies and similar technologies to improve user experience, analyse traffic, and personalise content. You can control cookie preferences through your browser settings. Disabling cookies may affect Service functionality.

We employ industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

For privacy-related questions or to exercise your rights, contact our Privacy team at hi@brahmaa.ai

Brahmaa Intelligence Pvt. Ltd., India